— About

From the help desk, toward the codebase.

Ahnaf Akil — IT Support Technician in Troy, Michigan
A. AkilTroy, MI · 2026

I'm an IT Support Technician in Troy, Michigan, and a Computer Science student at the University of Michigan–Dearborn. By day I keep enterprise systems running for real users with real problems. By night I'm learning to build for the web — and using that work as a launching pad toward a career in software engineering.

Where I am right now

IT Support is my current role and my real-world classroom. I serve as the primary point of contact for all technology issues at Best Choice Insurance Agency — troubleshooting hardware, software, and network problems, managing user accounts, setting up workstations, and documenting recurring issues to reduce repeat tickets.

But the part of the work I've always loved most is the moment when a small script, a smart automation, or a thoughtful tool replaces a recurring problem. That feeling is what made me want to build software, not just support it.

What I'm learning

Right now I'm focused on the web — HTML, CSS, JavaScript, Swift, and the patterns that make modern sites feel polished. The portfolio you're reading is the proof of work: built from scratch in vanilla code, designed deliberately, and shipped publicly.

I'm also building client websites — I recently built the site for Best Choice Insurance Agency and provided web and IT support for Real Estate Advantage. Every project teaches me something new about how software serves real users.

Where I'm going

The long-term plan is software engineering. I'm pursuing a BS in Computer Science at UM-Dearborn while working full-time. I'd rather build something small, real, and finished every couple of months than burn out chasing a tutorial maze.

I'm writing about the path on the blog — what I'm learning, what's confusing me, and what carries over from the IT side.

The path so far

  • 2026
    Building this portfolio & learning the web
    Vanilla HTML, CSS, JavaScript · Decap CMS · Apr–May 2026
  • Jun 2025 — Present
    IT Support Technician
    Best Choice Insurance Agency · Warren, Michigan · Hardware, software, networking, user accounts
  • Apr 2025
    Founder, Nexify Travel Agency
    Running a small business — flights, hotels, Hajj/Umrah packages · nexifyta.com
  • Jan 2023 — Jun 2025
    IT Intern
    Wayne County Community College District · Detroit, Michigan · Technical support, system imaging, network monitoring
  • 2024 — 2026
    BS Computer Science
    University of Michigan–Dearborn
  • 2022 — 2024
    AS Computer Information Systems
    Wayne County Community College

Outside of work

Travel (the kind that involves a passport stamp), writing and reading, driving around exploring Metro Detroit, and constantly learning more about the tech world. Also: any tool that quietly does a tedious job for you — and long walks while debugging something in my head that I'll pretend I solved at the keyboard.

Get in touch See my work Download Resume